Troubleshoot:blue screen on shut down |
blue screen on shut down
Source
Windows
Summary
Shut down unexpectedly
Date
07/01/2013 11:38
Status
Solution available
Problem signature
Extra information about the problem
Solutions to the Problem blue screen on shut down
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The minidump files showed two stop errors.
One was a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) stop error that appears to be caused by the HSX_CNXT.sys.
The HSX_CNXT.sys is a driver for the 56k modem.
The other was a ATTEMPTED_SWITCH_FROM_DPC (b8) stop error that may be caused by the EMS7SK.sys.
The EMS7SK.sys is a driver for the card reader.
Similar errors were reported in the following thread:
http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-8-light-blue-screen-error-everytime-i/944c5687-d34e-42b5-80fd-973c826e112c
If you are unable to update the drivers for these devices consider disabling these devices in the Device Manager and restart the computer.
Check Windows System Requirements
This error can be due to some configuration requirements for you system. If your PC hardware is not up to par, then make sure you upgrade where necessary before continuing:
Microsoft Windows Requirements :
- 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
- 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
- 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
If your computer meets the minimum requirements above, then continue on…
Another Safe way to Repair the Problem: blue screen on shut down:
How to Fix blue screen on shut down with SmartPCFixer?
1. Click the button to download Error Fixer . Install it on your computer. Open it, and it will scan your system. The errors will be shown in the scan result.
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